Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

Suspicious Activity Monitoring

Suspicious activity monitoring is the procedure of identifying, researching, documenting—and, if necessary, reporting—an account holder’s banking pattern when it indicates possible illegal behavior. This practice is done to both manage a bank or credit union’s risk and comply with regulations.

Examples of suspicious activity include:

  • Unusual Large Business Deposits of Cash: Large amounts of cash regularly deposited into an account for a company that is not normally a cash business.
  • Personal Accounts with Suspicious Activity: A personal banking account that is established with a small deposit but regularly has large sums of money flowing through it.
  • Avoidance of CTR: Multiple deposits in cash, each just below $10,000. This attempts to avoid the need for a currency transaction report, or CTR, to be completed. (The CTR form is designed to deter money laundering and is required when a customer seeks to either deposit or withdraw more than $10,000 in a single transaction.)

How is Suspicious Activity Monitoring Initiated?

The initial burden of suspicious activity monitoring has traditionally fallen on frontline staff at financial institutions. The teller alerts a supervisor or manager, and then an investigation is conducted. In some instances multiple departments may be involved in researching an account. A suspicious activity report (SAR) would then be completed if warranted.

Some banks and credit unions are now also using features in their core software system and other electronic document management systems to delineate parameters that automatically trigger a suspicious activity notification. This is especially important for larger institutions with multiple branches; suspicious activity would otherwise be difficult to pinpoint if transactions were spread across a variety of locations with a number of tellers.

A Bank’s Responsibilities with SARs

Once an SAR is generated, a financial institution is required to file it with the Financial Crimes Enforcement Network (FinCEN) and retain all associated documentation for a five-year period, either as a hard copy or electronically. Auditors will also likely request SAR files, so it is imperative that these records be complete and easily retrievable.

Continue reading about SAR documentation best practices.

Tracking Resources

For more information about bank tracking and management, be sure to check out our extensive resource library with free spreadsheets, whitepapers, and eBooks.

Searching for more banking definitions? Check out our banking definitions page.

Explore more resources

AccuAccount Feature Overview

Simplify loan administration and document management with AccuAccount, our core-integrated software trusted by over 15,000 bankers. AccuAccount is the only loan imaging solution that combines exception tracking with automated reporting, offering a unified...
Read More »

Related articles

Wednesday 26 March 2025

[Playbook] Early Capture in AccuAccount

Here’s the Situation: Your financial institution wants to leverage early capture to improve efficiency and reduce commercial lending bottlenecks. For years, you’ve used AccuAccount to…

Read the Blog

Thursday 20 March 2025

Protecting Against Check Fraud During Tax Season: Essential Solutions for Financial Institutions

As consumers and businesses navigate tax season, it's important to be aware of the risks associated with mailed checks and take steps to protect sensitive…

Read the Blog

Monday 17 March 2025

Boosting Compliance and Reducing Costs: How ECM Solutions Solve Document Management Challenges for Banks and Credit Unions

Banks and credit unions rely heavily on information, but managing the growing volume of structured and unstructured data—ranging from account holder records to institutional documents—presents…

Read the Blog

Thursday 13 March 2025

Streamlining Subpoena Responses: How Banks and Credit Unions Can Overcome Data Challenges and Improve Efficiency

When a financial institution receives a subpoena for transaction records, it impacts every part of the organization, from operational efficiency to compliance risks. Understanding the…

Read the Blog

Wednesday 5 March 2025

Taking a “Person-Centric” Approach to Enterprise Content Management

Simply digitizing and storing documents in a general repository doesn’t cut it. To increase the impact of modernization efforts and ensure smooth experiences for customers…

Read the Blog

Monday 24 February 2025

Alogent Ways of Working: Driving Innovation and Excellence in Banking Technology

Rooted in agile principles, Alogent Ways of Working (AWW) is not just our methodology; it’s our commitment to delivering exceptional products swiftly and efficiently. This…

Read the Blog

Tuesday 11 February 2025

Enhancing the Retail Experience: How Self-Service ECM Capabilities Are Transforming Banking

As account holder expectations evolve, banks and credit unions must adopt innovative solutions to remain competitive. Self-service capabilities within enterprise content management (ECM) systems provide…

Read the Blog

Monday 3 February 2025

Modernizing Check Processing: The Role of Consolidation in Today's Banking Landscape

Despite the growth of digital payment methods, checks continue to be a crucial part of the transaction ecosystem. While many financial institutions prioritize modernizing their…

Read the Blog