In banking, self-service capabilities enable customers or members to complete transactions that previously required visiting a branch or calling the institution’s servicing center. Wide-spread adoption of digital and mobile banking solutions have helped banks and credit unions empower account holders with additional self-service capabilities.
A signature card form is generated when a customer opens a checking or savings account at a bank.
Single sign-on (SSO) is a way to connect applications so that users do not have to reauthenticate. With single sign-on, one application passes user-specific information to another, thereby reducing or eliminating the need to manually key in usernames, passwords, and other forms of identification.
A Software Development Kit (SDK) is a set of tools, libraries, documentation, and sample code provided by software companies to help developers create applications (apps) for specific platforms, frameworks, or programming languages.
Modern banks and credit unions rely on a variety of software to track their loan portfolios. When strategically implemented, loan portfolio tracking software can provide banks and credit unions with a global view of their investments.
Suspicious activity monitoring is the procedure of identifying, researching, documenting—and, if necessary, reporting—a customer’s banking pattern when it indicates possible illegal behavior.