Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

A loan assistant supports a lender on the front-end of the loan process. This allows the lender to be more productive in his or her own position. Depending on the financial institution, a loan assistant may also be known as a loan administrator; however, in most cases, loan administrators are usually involved with managing loan files after booking—not before booking.

Loan Assistant Functions

Loan assistants streamline the lending process by performing a variety of duties for the lenders that they support. Responsibilities can vary significantly based on the financial institution’s structure and the loan assistant’s capabilities. Loan assistants help with the following tasks:

  • Preparing loan presentations
  • Contacting potential borrowers for missing information and documents
  • Taking steps needed to clear exceptions
  • Working on line-of-credit advances for existing customers or members

A loan assistant’s job can be very busy and fast-paced. This is especially true when one loan assistant is assigned to two or more lenders. A good loan assistant can juggle many responsibilities at once and has a strong eye for detail. Loan assistants should also be comfortable using technology, especially:

  • Email
  • Document management software
  • Electronic signature tools
  • Document collection portals
  • Microsoft Excel and PowerPoint

Resources for Loan Assistants

Interested in learning more and advancing your career as a loan assistant? Download a free resource from our digital library. Check out our collection of free spreadsheets, whitepapers, videos and Books or browse our banking definitions page for more terminology.

Explore more resources

AccuAccount Feature Overview

Simplify loan administration and document management with AccuAccount, our core-integrated software trusted by over 15,000 bankers. AccuAccount is the only loan imaging solution that combines exception tracking with automated reporting, offering a unified...
Read More »

Related articles

Monday 31 March 2025

Enabling "Person-Centric" Experiences with AccuAccount Views

Organizing account holder information by document type or identification number is common in banking, but doing so inhibits person-centric experiences. Is there a better option?

Read the Blog

Wednesday 26 March 2025

[Playbook] Early Capture in AccuAccount

Here’s the Situation: Your financial institution wants to leverage early capture to improve efficiency and reduce commercial lending bottlenecks. For years, you’ve used AccuAccount to…

Read the Blog

Thursday 20 March 2025

Protecting Against Check Fraud During Tax Season: Essential Solutions for Financial Institutions

As consumers and businesses navigate tax season, it's important to be aware of the risks associated with mailed checks and take steps to protect sensitive…

Read the Blog

Monday 17 March 2025

Boosting Compliance and Reducing Costs: How ECM Solutions Solve Document Management Challenges for Banks and Credit Unions

Banks and credit unions rely heavily on information, but managing the growing volume of structured and unstructured data—ranging from account holder records to institutional documents—presents…

Read the Blog

Thursday 13 March 2025

Streamlining Subpoena Responses: How Banks and Credit Unions Can Overcome Data Challenges and Improve Efficiency

When a financial institution receives a subpoena for transaction records, it impacts every part of the organization, from operational efficiency to compliance risks. Understanding the…

Read the Blog

Wednesday 5 March 2025

Taking a “Person-Centric” Approach to Enterprise Content Management

Simply digitizing and storing documents in a general repository doesn’t cut it. To increase the impact of modernization efforts and ensure smooth experiences for customers…

Read the Blog

Monday 24 February 2025

Alogent Ways of Working: Driving Innovation and Excellence in Banking Technology

Rooted in agile principles, Alogent Ways of Working (AWW) is not just our methodology; it’s our commitment to delivering exceptional products swiftly and efficiently. This…

Read the Blog

Tuesday 11 February 2025

Enhancing the Retail Experience: How Self-Service ECM Capabilities Are Transforming Banking

As account holder expectations evolve, banks and credit unions must adopt innovative solutions to remain competitive. Self-service capabilities within enterprise content management (ECM) systems provide…

Read the Blog