Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

A disclosure is a document that makes information known. In the banking industry, it’s a statement provided by a financial institution—to either a consumer or commercial account holder —that outlines all pertinent information. Disclosures are commonly provided to account holders during the establishment of a new account or loan.

Financial Institution Disclosures for Account Holders

Financial institutions are required to issue many different types of disclosures. This is especially true for consumer accounts. Here are a few examples by account-type.

  • Checking accounts: Disclosures tell new checking account holders about non-sufficient funds (NSF) fees.
  • Deposit accounts: Disclosures inform deposit account holders about interest calculations.
  • Mortgages: TILA-RESPA Integrated Disclosures (TRID) mandates two documents to be given to mortgage borrowers. The Loan Estimate makes it easy for the customer or member to shop for the best deal by comparing total loan cost between lenders (including upfront fees and interest rates). This document is presented at application time. The second is the Closing Disclosure, due just prior to closing.

Disclosure Time Frames

Disclosures are often necessary under state or federal banking regulations. As noted above, banks and credit unions are also tasked with providing various information to the customer or member within a certain time period. If information is provided past its specified benchmark, the financial institution is in violation.

In addition to supplying information at account opening, loan application, or closing, other disclosures are required during the course of a loan or life of an account. An example here is a notification to a borrower that he or she has not paid a flood zone insurance premium on a mortgaged property.

Tracking Disclosures

To ensure smooth exams and avoid compliance issues, it is essential that financial institutions keep detailed records to show that disclosures were provided to each customer or member at the appropriate time.

Some disclosures are built in as part of the application process. In other cases, the bank or credit union’s document preparation software may automatically print out disclosures during an account’s opening. Loan disclosures are typically generated through loan origination software; some of these disclosures must be signed and retained, serving as proof that the documents were provided to a borrower.

Storing Disclosure Documentation

Many banks and credit unions use technology to electronically store signed disclosure statements. A digital document storage and tracking system, such as AccuAccount, allows hard copies to be scanned in and easily retrieved while eliminating the need to physically archive the paperwork.

For example, when a loan books to a bank’s core, loan-related information populates in AccuAccount and automatically builds document placeholders for any signed disclosures that still need to be scanned into the system. Administrators can also opt to build future reminders for flood insurance notices and other disclosures required during the life of the loan, thereby ensuring disclosures will be issued at the appropriate time.

Banking Resources

For more document tracking best practices, be sure to check out our extensive resource library with free spreadsheets, whitepapers, videos and eBooks.

Browse our banking definitions page for more terminology.

Explore more resources

AccuAccount Feature Overview

Simplify loan administration and document management with AccuAccount, our core-integrated software trusted by over 15,000 bankers. AccuAccount is the only loan imaging solution that combines exception tracking with automated reporting, offering a unified...
Read More »

Related articles

Monday 31 March 2025

Enabling "Person-Centric" Experiences with AccuAccount Views

Organizing account holder information by document type or identification number is common in banking, but doing so inhibits person-centric experiences. Is there a better option?

Read the Blog

Wednesday 26 March 2025

[Playbook] Early Capture in AccuAccount

Here’s the Situation: Your financial institution wants to leverage early capture to improve efficiency and reduce commercial lending bottlenecks. For years, you’ve used AccuAccount to…

Read the Blog

Thursday 20 March 2025

Protecting Against Check Fraud During Tax Season: Essential Solutions for Financial Institutions

As consumers and businesses navigate tax season, it's important to be aware of the risks associated with mailed checks and take steps to protect sensitive…

Read the Blog

Monday 17 March 2025

Boosting Compliance and Reducing Costs: How ECM Solutions Solve Document Management Challenges for Banks and Credit Unions

Banks and credit unions rely heavily on information, but managing the growing volume of structured and unstructured data—ranging from account holder records to institutional documents—presents…

Read the Blog

Thursday 13 March 2025

Streamlining Subpoena Responses: How Banks and Credit Unions Can Overcome Data Challenges and Improve Efficiency

When a financial institution receives a subpoena for transaction records, it impacts every part of the organization, from operational efficiency to compliance risks. Understanding the…

Read the Blog

Wednesday 5 March 2025

Taking a “Person-Centric” Approach to Enterprise Content Management

Simply digitizing and storing documents in a general repository doesn’t cut it. To increase the impact of modernization efforts and ensure smooth experiences for customers…

Read the Blog

Monday 24 February 2025

Alogent Ways of Working: Driving Innovation and Excellence in Banking Technology

Rooted in agile principles, Alogent Ways of Working (AWW) is not just our methodology; it’s our commitment to delivering exceptional products swiftly and efficiently. This…

Read the Blog

Tuesday 11 February 2025

Enhancing the Retail Experience: How Self-Service ECM Capabilities Are Transforming Banking

As account holder expectations evolve, banks and credit unions must adopt innovative solutions to remain competitive. Self-service capabilities within enterprise content management (ECM) systems provide…

Read the Blog