Similar to identity theft, this type of fraud happens when an unauthorized individual gain access through online banking applications, capturing the account information to create and write bad checks.
Account-centric enterprise content management solutions allow users to access account holder information based on their account numbers.
An adverse action notice is a document sent to a loan applicant stating a bank’s rationale for denying a loan. It may also contain a counteroffer, such as a lesser amount or a request for an approved co-borrower.
The term “aging exceptions” refers to a group of critical exceptions that have not been resolved within a reasonable amount of time.
Altered check fraud occurs when a fraudster changes the amounts and Payee from a stolen check.
API is short for “application programming interface.” Technology companies like Alogent rely on APIs to connect multiple software applications, thereby enabling a two-way exchange of information to support users’ needs.
Audit and exam prep is a process that financial institutions go through in order to adequately prepare for upcoming audits and exams.
An authorized signer form is a document that allows an account holder to grant a range of clearance levels to individuals to perform certain functions within a bank account.

With multi-factor authentication (MFA), an application’s users are required to provide more than one method of verification prior to use. Software and mobile application developers rely on multi-factor authentication to prevent unauthorized user access, thereby reducing the risk of account takeovers and fraudulent activity.

Common Forms of Authentication

Applications that utilize multi-factor authentication may ask users to validate their identities through one or more of the following:

Username and password: Often the first form of authentication, the user simply keys in a unique username and password. Users may be given the option to “remember me,” thereby reducing the need to manually re-enter login credentials on specific browsers and devices.

One-time passcode: Some applications send one-time passcodes to users via text message or email. Others require the use of a third-party authenticator app. Regardless of the method, a one-time passcode consists of a unique string of characters, typically numbers and letters. The user retrieves the one-time passcode and keys it into the application, thereby confirming his or her identity.

Biometrics: In recent years, smartphone technology has increased the viability of biometric authentication. Depending on the device and application, users may have the option to verify through facial recognition or fingerprint.

Banking & Multi-Factor Authentication

One financial institution may have thousands of digital banking users, and there’s no guarantee that every user will take appropriate steps to ensure account protection. Multi-factor authentication has become increasingly important as financial institutions seek to enable secure digital banking experiences while continually adding new customers or members.

Technology vendors, including Alogent, rely on MFA to help financial institutions realize their digital strategies. Alogent’s digital banking solution, NXT, incorporates multi-factor authentication throughout the user journey, including when account holders:

  • Register for digital banking
  • Log in from untrusted device
  • Change Password or Username
  • Update critical contact information
  • Attempt to transfer large amounts out of the user’s account

Learn about Alogent’s digital banking solutions or continue reading banking definitions.

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