Monday 8 March 2021

Part 1 of 3: Through the Eyes of the Developer: The Importance of UI / UX and Your Digital Banking Platform

Why a Prudent UI/UX Strategy is Key

Bank tellers have existed since the dawn of banks and credit unions, to perform transactions but also to…

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Monday 22 February 2021

Leveraging Predictive Analytics to Drive Banking Engagements and Trust with Customers and Members, and Identify New Opportunities for Products and Services

With automation, artificial intelligence (AI), and machine learning (ML) capabilities, banks and credit unions have an opportunity to leverage data for practical, strategic decision making…

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Thursday 4 February 2021

Digital Banking Security: Ensuring a Secure User Journey for Online, Mobile and Digital Banking in the Wake of COVID-19

It shouldn’t come as a big surprise that fraudsters have noticed we manage more of our daily lives electronically. This poses a massive threat to…

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Wednesday 13 January 2021

Automated Document Classification: Let Your EIM Solution Work for You

Automation drives efficiency, which translates into faster access to information, and ultimately enables better services. With so many unknowns today, standing out by delivering value…

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Wednesday 6 January 2021

2020 Takeaways for Better Banking Relationships and Services

Last year's unprecedented times helped shape today's banking market. We've highlighted 4 key banking trends for financial institutions if they want to maintain, and grow…

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Tuesday 1 December 2020

Overworked and Underpaid: The Importance of Keeping the SMB Banking Strategy Close

Money is a renewable resource, but time isn’t. Ask a small-to-medium sized business (SMB) owner, and they’re likely short of both. Banks and credit unions…

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Friday 2 October 2020

AWARE: Centralized Data Analytics and Actionable Insights at your Bank or Credit Union

Data is said to be an organization's greatest asset and when readily available and shareable across the FI, planning improves from ideation to execution. Turn…

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Tuesday 8 September 2020

Part 2: Small Business Digital Banking. Traditional Banks vs. Fintechs and the Jobs to be Done

As I alluded to in my last blog, small business advertisements across banks and credit unions showcase a universal theme centered around dollar amounts…

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Wednesday 12 August 2020

Part 1: Small Business Banking: What Fintechs Got Right and Community Institutions Need to Learn

The push-pull between fintech and traditional financial institutions continues even within the small business market, with some contending the fintechs are doing it right. So…

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