With credit document imaging, financial institutions leverage technology to scan, save, and organize information that pertains to borrowers.
In general, credit documents are those documents that pertain specifically to the borrower (not the loan). Financial institutions rely on credit documents to provide information about the customer and establish the customer’s creditworthiness.
Credit exceptions occur when a bank or credit union expects to have certain credit-related documents but does not.
In banking, the term “customer financials” is commonly used to encompass a variety of documents that are utilized to determine the creditworthiness of a borrower. Banks utilize data from the customer financial statements to make prudent decisions and avoid unnecessary risk during the lending process.