Meet The Finalists For The 2025 Innovation Series: Lending
Originally published by Callahan and CreditUnions.com, Alogent's AccuAccount platform was named a finalist for the 2025 Innovation Series in the lending category. Click here to read the full article on CreditUnions.com.
The 2025 Innovation Series from CreditUnions.com and Callahan & Associates has officially begun. As part of the annual awards program, solution providers showcased their innovations and the value they bring to credit unions. The CreditUnions.com and Callahan teams then evaluated product details, case studies, and other unique features to select four finalists that are driving success. These finalists will pitch their innovations in 10-minute speed-rounds to credit union decision makers later this month.
AccuAccount has been named a finalist in the lending category for the second consecutive year, demonstrating its ongoing impact on both the credit union sector and the lending landscape. Below is an excerpt from an interview with Alogent's CEO, Dede Wakefield, which was featured in the finalist round-up.
LENDING: ALOGENT
Describe Your Innovation.
Dede Wakefield (DW): AccuAccount simplifies loan management from application to servicing, offering integrated exception tracking, and automated loan review and approval processes. The platform helps lenders streamline document collection, improve efficiency, and reduce paper with a person-centric design. With flexible imaging options and automated exception tracking, AccuAccount speeds up exception resolution, while its streamlined reporting keeps stakeholders informed with quick access to data.
What opportunity or challenges does it address?
DW: Credit unions, often focused on personal finance, may lack the commercial lending tools to manage complex loans and administrative workloads.
AccuAccount offers intuitive imaging for digital document management, built-in exception tracking, automated workflows, and integration with 30+ cores, e-sign products, and loan origination systems. These features help streamline the lending process, reduce administrative burdens, and provide a scalable solution for credit unions. With the help of Alogent’s subject matter experts, credit unions can determine system requirements and ensure a smooth implementation, getting up and running quickly.
How does it increase member value?
DW: Implementing AccuAccount streamlines the lending process, improves loan quality, speeds up application-to-approval times, and enhances exception tracking, resulting in faster, more efficient member services.
Intuitive imaging: Digitize and organize credit and loan documentation with AccuAccount in an intuitive environment, offering a comprehensive view of member relationships.
Built-in exception tracking and reporting: AccuAccount makes it easy to track document, policy, and other exceptions for members and their accounts. With automated reporting, users receive exception data to their inboxes on a regular basis. AccuAccount can also remind employees of important tasks—such as taking action on expiring UCC financing statements — to prevent exceptions before they occur. Additionally, the “Notices” function allows credit unions to email members directly, requesting documents and streamlining the process of receiving information from them.
Automated workflows: Electronic routing of commercial loan files reduces the chance for misplaced and overlooked documents and creates a scalable workflow that can be repeated in accordance with a credit union’s lending policy. Lenders, underwriters, and management benefit from immediate access to data without waiting for inter-office mail.
Integration capabilities: Imaging, tracking, and automated workflows are vital components of efficient commercial lending; however, core systems, LOS, eSign, and other tools play an important role, too. AccuAccount interfaces with 30+ systems to help build a highly integrated commercial lending ecosystem with the fastest access to business intelligence.
What differentiates it from competitors?
DW: AccuAccount is the only loan-imaging solution on the market that offers integrated exception tracking with automated exception reporting. With an integrated audit capability, AccuAccount works with any core banking solution.
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